Return Policy

DOMESTIC RETURNS & EXCHANGE POLICY
To be eligible for an exchange or return, all items must be in new, unused condition, and all parts, pieces, accessories, manuals, warranty information and printed materials must be in the original packaging with the product to be eligible for a refund or exchange. If paying for your own return shipping, we recommend using an insured and trackable delivery method as Tübr™ is not responsible for any returns or exchanges lost in transit.

All US returns and exchanges must be initiated within 30 days of purchase. Your exchange will be processed once your return label has been scanned. Please allow 14 days for all returns to be processed. Your refund will be processed on the form of payment selected by the customer. Any opened items will not be returned and sent back at the customer's cost. Returns will be charged $12.99 for return shipping and will be deducted from the purchase price. Customers will receive an email notification once a return is fully processed through our returns department.

SHIPPING POLICY
Tübr™ offers free shipping for orders $99+ within the United States using UPS Ground. Orders are typically dispatched from the warehouse within 1-4 business days, depending on volume. Shipping times may vary after processing due to recipient location but usually takes 2-4 business days. International shipping times can vary greatly, so refer to your tracking number for questions regarding international shipping times. All international orders are subject to customs and duty fees as defined by the country of import (this includes Canada).

After placing your order, you will receive a tracking number via email. Tracking numbers are emailed to customers at approximately 7pm ET each business day when orders are processed. Orders placed after 1pm ET may not receive their tracking numbers by email until the next business day. Due to some carriers processing times, expedited shipping orders placed after 12pm ET may not be received until the following business day.

CLEARANCE
All clearance items are final sale. No exchanges or returns will be accepted.